Privacy policy

Privacy Policy

Last updated: April 21, 2026

My Happy House Plants ("we," "us," "our") operates this online store and related services (the "Services"). This Privacy Policy explains how we collect, use, and share information when you visit our website, create an account, make a purchase, or otherwise interact with us.

By using the Services, you agree to the collection and use of information as described here.

1. Information We Collect

Information you provide

  • Contact details (name, email, phone, billing and shipping addresses)
  • Order and account details (items purchased, order history, preferences, saved addresses)
  • Communications you send us (support requests, reviews, survey responses)

Payment information. Payments are processed by our payment providers. We do not store full payment card numbers. We receive limited information (e.g., last four digits, card type, status) to confirm a successful transaction.

Automatically collected information

  • Device and usage data (IP address, browser type, device identifiers, pages viewed, links clicked, referring/exit pages)
  • Cookies and similar technologies used to operate the site, remember your preferences, and analyze performance

Information from service partners. We may receive information from logistics, analytics, fraud-prevention, marketing, and customer-support providers to help operate and improve the Services.

2. How We Use Information

  • Provide and improve the Services (fulfill orders, shipping, account functions, customer support)
  • Personalize your experience (recommendations, saved preferences)
  • Marketing communications (only if you've opted in; you can unsubscribe anytime)
  • Fraud and security monitoring, debugging, and protecting our users and business
  • Legal compliance (tax, accounting, regulatory obligations, and responding to lawful requests)

3. Sharing Information

We share information with trusted providers who help us run the store, such as:

  • Shopify (ecommerce platform and hosting)
  • Payment processors (to securely process payments)
  • Carriers and fulfillment partners (to deliver your order)
  • Analytics and marketing tools (to understand site performance and, if opted in, send emails)

We may also share information to comply with law, enforce our policies, protect our rights, or in connection with a business transaction.

We do not sell your personal information for monetary consideration. However, some analytics and advertising partners may process information in ways that constitute "sharing" under California law (for example, cross-context behavioral advertising cookies). You can opt out at any time via our Your Privacy Choices page or by emailing support@myhappyhouseplants.com.

4. Shopify

Our store is hosted on Shopify. Shopify may collect and process personal information to provide the Services to us and to you. For details on how Shopify handles data (including international transfers and your rights with respect to data Shopify processes), see:

5. Cookies & Tracking

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our store. You can control cookies through your browser settings; some features may not function without them.

Global Privacy Control (GPC): We honor Global Privacy Control signals as opt-out requests where required by law. Because Do Not Track (DNT) standards are not uniform across browsers, we do not alter our practices based on DNT signals alone.

6. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access or know what personal information we hold about you
  • Correct inaccurate information
  • Delete your information
  • Portability (receive a copy in a portable format)
  • Opt out of targeted advertising or the "sale"/"sharing" of personal information (as defined by applicable law)

California, Virginia, Colorado, Connecticut, Utah, and similar state residents: you can exercise opt-out rights for the "sale" or "sharing" of personal information via our Your Privacy Choices page.

To exercise your rights or preferences, contact us at support@myhappyhouseplants.com. We may need to verify your identity. You may designate an authorized agent where permitted by law.

Marketing emails: you can unsubscribe at any time using the link in our emails.

7. Data Retention

We retain order records and limited account information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need information, we will delete or de-identify it.

8. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided personal information, please contact us so we can delete it.

9. International Transfers

We may transfer, store, and process information outside of your country (including the United States). When applicable, we rely on lawful transfer mechanisms such as standard contractual clauses.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

12. Contact Us

My Happy House Plants
Email: support@myhappyhouseplants.com
Response time: typically within 1–2 business days